Samsung Seeks No. 1 Position in Africa
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Submitted by IQ4News on Thu, 12/05/2011 - 10:40am
Innovations in Internet-connected TVs, consumer-inspired digital cameras and the latest mobile technology, combined with plans for developing Samsung‘s regional market presence, were laid out in the context of Samsung‘s unifying principle – Built for Africa.
The five day Samsung Africa Forum kicked off yesterday at the Kenyatta International Conference Centre. During the opening ceremony, Information and Communication Minister Samuel Poghisio was conducted through a guided tour of the Samsung Built for Africa Exhibition by Samsung Electronics East Africa Business Leader Robert Ngeru.
At the opening ceremony, Samsung Electronics Africa President, Mr. Kwang Kee Park said the firms business philosophy in 2010 had helped Samsung achieve a remarkable 31% growth rate in revenue for its Africa operations (US$1.23 billion), contributing to the company‘s US$135.8 billion in global revenues.
“We‘re just getting started, and our vision is ambitious! Through our Samsung Blue Project, we intend to become a $10 billion region by 2015, growing the market to the size of China‘s. To achieve this, we will start by more than doubling our 2010 growth to 63% in 2011. Furthermore, in reaching the above target, we are hoping to grow our workforce to 5 000 people by 2015. While, these goals are aggressive, they are the result of a strategy that like our corporate social responsibility programs, are built in Africa, for Africa,” said Mr Park.
While the growth of these markets will be predominantly driven by the above, Samsung aim to develop the local industry further by establishing further knock-down plants – where currently there are such plants in Sudan, South Africa, Nigeria, Ethiopia and Senegal. Additionally, Mr. Park highlighted the company‘s plans to broaden sales and marketing strategies. In 2011 and beyond, Samsung will focus much of its marketing dollars on 30 cities in 14 countries, developing customised messages that will connect with the African people and support its global and regional products.
“Our products not only make peoples’ lives easier and more enjoyable, but they can also contribute to solutions for social and environmental problems,” added Mr. Park. “One example of this effort is our flagship program – Samsung Electronics Engineering Academy (SEEA), which was created to develop young leaders for Africa‘s feature.”
The launch of SEEA was created to align Samsung‘s CSR vision – “Built in Africa, for Africa, by Africa”. Four schools will participate in the pilot program. Samsung intends to develop 10,000 electronics engineers in Africa by 2015, a few thousand coming from the South Africa program. This commitment aligns with the South African government‘s drive of creating employment for millions of youth.
Additionally, corporate social responsibility was a key discussion point at the regional forum. Applying the same level of dedication to becoming a leader in the electronics industry, Samsung discussed plans to support the development of people around the world.
Another key area for the Samsung brand in elevating their commitment to the African continent, through creating differentiated customer experiences and service levels, are the unique and exclusive brand stores they have initiated for their customers.
To date, Samsung boast around 200 brand-stores, 100 shop in shops, 100 Mobile plaza‘s and 10 IT solutions centres. Furthermore, Samsung – through their key value of prosperity - has generated strong business and development sector partnerships in Africa with a preferred partner profile of 318 of which – but not limited to - Google, DSTV, as well as government and education ministries make up a large portion.
However, unique to the Samsung 2011 Africa Forum was an exhibition zone called ―Built for Africa,‖ which showcased products specifically tailored for the region.
As an innovative leader in the electronics industry, where 5-6% of revenue per annum is spent on R&D investment and where currently 24 R&D centres and 39 manufacturing subsidiaries across 68 countries exist – it is no wonder that Samsung is ranked the 19th Global Brand for consistent growth year on year, in terms of brand value.
“Samsung globally is one of the world‘s 50 most admired brands and I certainly believe that Africa has a large role to play in this brand reputation and that the continued active investment and commitment to the continent will see Samsung Africa demonstrate an even more larger presence in this regard," concludes Mr Park.
Follow the Forum on Twitter with the official hashtag - #SamsungAfricaForum.
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